CRMWeb2023
Travel CRM
Comprehensive CRM for a leading travel agency, managing leads, bookings, itineraries, and payment workflows with automated follow-ups.
- Client
- Travel Agency
- Platform
- Web
- Delivered
- 2023
Overview
A comprehensive Customer Relationship Management platform purpose-built for the travel industry. The system handles the full customer journey from initial lead capture through booking confirmation, itinerary management, and post-trip follow-up. Real-time analytics give agency managers visibility into pipeline health, conversion rates, and revenue forecasting. Automated quotation generation and a visual itinerary builder dramatically reduced manual workload for agents.
Key features
- Lead Management & Scoring
- Automated Quotations
- Visual Itinerary Builder
- Payment Gateway Integration
- Multi-currency Support
- Booking Calendar & Availability
- Client Communication Log
- Revenue Analytics Dashboard